CRM

Glitnir features a 360 degree view of your business, from event sales, to buyer history, to reports, to customer/staff interaction. Track attendance on an event by event basis and target those who attended to gather their feedback. You can also inform them about similar events in the future that may be of interest.
Our CRM module is tightly integrated with our prospecting module to help track renewals, calling campaigns, and manages your work flow based on real data!

  • Each one of your customers is assigned a unique customer ID upon the transaction/sale. In addition, you can set up ‘types’ of customers. Customers can be identified by the nature of their order. Full season, part season, special event, group sales, partial or mini-plans, etc.
  • Access, add or edit customer information at any time. Add activities and reminders for individual customers or certain groups/subscribers.
  • Task Management: Add activities and reminders for individual customers, certain groups, subscribers and prospects.
  • Social media integration with Facebook and Twitter.
  • Create lists of customers based on selected criteria from past orders, customer type, location, special notes, etc. Customers can appear on as many lists as necessary.
  • Use in conjunction with our email campaign module to facilitate correspondence with your patrons and market special discounts, events, invitations, etc. Easy-to-run reports that track open rates & click-thru rates.

Client Testimonials

    “I have never worked with a ticket system provider as committed to their clients as Glitnir. Glitnir understands that all teams/venues operate differently and from the start, we were impressed with Glitnir’s commitment to customize the system around our ticketing needs.”

  • Monica Ortega
    Rancho Quakes
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